If you were told a few years ago that the technology that you see in sci-fi films would be achievable in real life, would you have believed it? Maybe, maybe not. Artificial intelligence, facial recognition, advanced computers and phones seemed like a world that only existed in Hollywood movies. Gradually technology started advancing and has reached a point today where …
Work At Home- A Business Necessity!
Work at home option has been gaining momentum for quite some time now. Regardless of the industry, it is a convenient and comfortable alternative to working in an actual office. There are many benefits with this feature and many have well adapted to the work at home lifestyle. There are probably only a few professionals that can’t benefit from work …
Airport and Passenger Analytics – Innovation Driven by Growth
Do Airports Generate Vast Amount of Data? According to the report from Statista, the number of passenger growth is expected to rise at a compound annual growth rate of 4.6 percent. A survey conducted by Unisys revealed that 59 per cent of airport executives were looking to invest in advanced analytics solutions in the short-term; however, only 31 per cent …
Real-Time Automated Response Analytics
In today’s digital world, we are witnessing a rapid semantics overload due to which, it has become increasingly challenging for a business to process and respond to queries and concerns. Consumers use various mediums like email, chatting mediums, and social media platforms to raise their concerns and expect real time resolution to their issues thus it becomes time-consuming and taxing …
Datawarehouse to Datalake Modernization
As per the recent research(s) being conducted across different types of industries, there has been a new addition in the list of the most valuable asset/resources available to an organization. Now the question is – what is it that is being discussed in the industry at a scale or standards of gold or oil? The answer is- DATA Is it …
Unlocking the Potential in Lost Bag: With Intelligent Automation Powered by Machine Learning
Human Vs Robots – Biggest Debate of Decade Questions like – “What will men do when robots can do everything? “or “Will robots steal our jobs?” or “Will automation take away our livelihood “ – have been cluttering our minds. There is no scarcity of the predication that robots will replace human in all kinds of jobs. But now at …
Top Travel Technology Trends For 2018
With 2018 hitting the ground running with storms, social storms and more AI, it is essential to recognize the trends that will play a crucial role in shaping the Travel industry. Looking back on 2017, it was quite a pivotal year for Travel with the adoption of new digital technologies like Chatbots, RPA and AI hitting critical mass. The evolution …
Trends shaping the Airline BPO Services Market in 2017
Companies today are witnessing a seismic shift in sourcing strategy for IT and Process management. The meteorical rise of mobile, devices and web services with an over-arching service-oriented architecture has reformatted the rules of communication. And for the Travel industry which is mapped with powerful competition and increasing operational costs; customer service has become an essential cornerstone to drive loyalty …
Cloud Leads The Connected Travel Evolution
Two things that essentially define the travel industry operations are its exponential growth and technological change. In today’s industry, proliferation of devices, rise of the connected traveller and an on-demand environment has upped the pressure on organizations to be nimble, enhance their productivity and reduce costs. Business-wise, this means updating infrastructures to drive productivity and improve processes, so internal and …
IT Helpdesk: Moving into Strategic Support for IT Services
With the rapid alignment of IT as a strategic investment and the digitization of work places has brought about bigger challenges and opportunities. As organizations get more global, and dependencies on IT increases, the IT service desk has become more crucial as a specialized single point of contact for all IT requirements. But driving business transformation or transition can …