A global technology major recently launched a new retail store that allows customers to complete their in-store shopping journeys without interacting with store staff, cashiers, or even a payment machine. Based on zero-touch automation, this retail outlet features the world’s most advanced shopping technology. But they are not the only ones. There are glowing examples of similarly newfangled self-operating methodologies, …
Why every small business needs a CRM?
Running a small business is no easy feat! You need to constantly make adjustments to the dynamic business environment, growing customer needs, and changing market scenarios with limited resources and budgets. Essential business tools can be a big lifesaver for you! One such tool is Customer Relationship Management, or simply CRM. CRM is a handy tool that helps you improve …
Hyper-Automation: How can it help the dynamic Hospitality Industry?
The undeniable goal of the hospitality industry is to keep their customers satisfied and provide a great experience. While most hospitality businesses can meet their client’s demands, it comes at a cost (think of utilizing your resources to do back office jobs like record keeping, billing, contracting, etc.) But the good news is, you have a solution! The answer is …