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Below you'll find a list of all posts from September, 2020

Is uberized working model the future of customer service?

Understanding the uberized working model If one has to explain uberized customer service in a single line, it will be ‘fulfilling customer service request on demand through a flexible and virtual workforce in the shortest possible time frames.’ The biggest enabler of this model is the expanding gig workforce across the world led by diverse agent profiles – more industry …

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