Below you'll find a list of all posts from March, 2020
Working at home is becoming the new normal, however, it is not a new concept. What actually began in the 80s, has advanced to a point where some businesses don’t have any offices at all and thrive on complete remote teams. Thanks to technology, work at home has only grown in popularity. It has paved the way for the remote …
Voice of customer (VOC) is a method used by several companies to assess their customer’s needs, likes and their expectations. VOC helps businesses work on the customer’s collected data to analyze customer insights and identify strategies around customer service improvement. Data points like consumer behavior, preferences and trends are some important key factors. This gathered data helps brands paint a …
Work at home option has been gaining momentum for quite some time now. Regardless of the industry, it is a convenient and comfortable alternative to working in an actual office. There are many benefits with this feature and many have well adapted to the work at home lifestyle. There are probably only a few professionals that can’t benefit from work …
